CHANT TERMS OF USE

Last Updated: December 22, 2025

This Chant website, application for mobile devices, and related services (the “Services” or “App”) is made available by Chant, LLC, a Delaware limited liability company (“Chant,” “us,” “we,” or “our”).

1. ELIGIBILITY AND ACCEPTANCE

1.1 Acceptance: Please read these Terms of Use (“Terms”) carefully before you download, install, or use the App. By downloading, installing, or using the App, you indicate that you accept these Terms and that you agree to abide by them. If you do not agree with these Terms, you must cease downloading, installing, or using the App immediately.

1.2 Age Requirement (Intended for 17+): The App is intended for users who are at least 17 years of age. By using the App, you represent that you are at least 17 years old.

1.3 Minor Users (Under 18): If you are a minor in your jurisdiction (typically under 18), you may only use the App with the verifiable consent of your parent or legal guardian.

For Users 17: You represent that your parent or legal guardian has reviewed these Terms and agreed to be bound by them on your behalf.
For Users 13–16: We specifically recommend that parents utilize the built-in parental control features provided by the Apple App Store or Google Play Store (e.g., “Ask to Buy”) to manage access and provide verifiable consent.
Under 13 Prohibited: If we learn that a user under 13 is using the App, we will terminate that account immediately.

1.4 Authority: You represent and warrant that you have the full right, power, and authority to enter into these Terms and to perform your obligations hereunder. If you are using the App to create or manage a community on behalf of an entity (such as a Supporters Group Administrator), you represent and warrant that you are authorized to bind that entity to these Terms.

2. THE RELATIONSHIP BETWEEN YOU, THE SUPPORTERS GROUP, AND US

You are an “Authorized User” on our App that is utilized by a “Supporters Group.”

A Supporters Group is an organization or group that has invited you to participate in its membership through the use of this App (e.g., a local fan club, an official fan Trust, a professional Club, or a media property). The Supporters Group has agreed to these terms and conditions to permit them to create and manage this community.

Role of the Supporters Group:

You acknowledge and agree that the Supporters Group (and its designated Administrators, whether an official leader of a formal entity (ex: group is 501c3 with elected leaders) or a volunteer who has agreed to manage a group of peers) is solely responsible for:

(a) Informing you of any relevant policies, practices, and settings that may impact the processing of your data;

(b) Obtaining any rights, permissions, or consents from you that are necessary for the lawful use of your User Data; and

(c) Responding to and resolving any dispute with you relating to the Supporters Group’s activities, membership fees, or content.

Chant’s Role:

Chant provides the platform infrastructure. We make no representations or warranties of any kind, whether express or implied, to you relating to the Services, which are provided to you on an “AS IS” and “AS AVAILABLE” basis.

3. MARKETPLACE TERMS: TICKETS, STORE, AND MEMBERSHIPS

The App allows Supporters Groups to list and sell items, including but not limited to event tickets, merchandise (“Store”), and membership packages.

3.1 Venue Only: Chant is a platform provider and is not the buyer or seller of these items. The contract for the sale of these goods and services is directly between you (the Buyer) and the Supporters Group (the Seller).

3.2 Tickets & Events: Tickets listed by Groups may be for official matches or social events. The Supporters Group is solely responsible for ticket fulfillment, entry validity, and event management. Chant is not responsible if an event is cancelled, if the Group fails to provide entry, or for any safety issues at the event.

3.3 Merchandise: Fulfillment of Store items is the sole responsibility of the Supporters Group or their third-party vendors. Chant does not handle shipping, inventory, or fulfillment.

3.4 Refunds: All dealings regarding refunds, returns, or chargebacks are solely between you and the Supporters Group.

3.5 Transaction Fees: You acknowledge that Chant charges a transaction fee on purchases to cover platform and processing costs. This fee is non-refundable, even if the primary purchase is subsequently refunded by the Group.

3.6 EU/UK Right of Withdrawal (Digital Content): If you are a consumer in the EU or UK purchasing digital content or services (e.g., app membership access) via the App, you expressly consent to the immediate performance of the contract and acknowledge that you thereby lose your right of withdrawal (cooling-off period) once the digital content or service has been provided.

3.7 Third-Party Sponsors and Content: The App may display sponsor logos, text, and other content (“Sponsor Content”) facilitated by Chant or the Supporters Group. Chant is not responsible for the products, services, or claims made by any third-party sponsor. Any interaction or transaction between you and a Sponsor is solely between you and the Sponsor. We make no representations or warranties regarding the accuracy, legality, or quality of any Sponsor Content.

4. GENERAL TERMS OF USE

4.1 Modifications: We reserve the right to modify the Terms from time to time. If we make any material change, we will post a prominent notice within the App. Continued use of the App after such notice constitutes acceptance of the updated Terms.

4.2 App Stores: These Terms incorporate Apple’s and Google’s standard terms and conditions by reference where applicable to the version of the App you have downloaded.

4.3 User Account: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. Chant reserves the right to suspend or terminate your account if any information provided proves to be inaccurate, not current, or incomplete.

4.4 Termination: Chant reserves the right, without notice and in our sole discretion, to terminate your right to access or use the App, or any portion thereof, and to block or prevent your future access to and use of the App. We may do so for any reason, including if we believe you have violated these Terms.

5. USER OBLIGATIONS AND CODE OF CONDUCT

5.1 User Content Definition: “User Content” means any text, photos, audio, video, logos, trademarks, comments, “Chants,” or other materials that you upload, post, or display on the App for public or group viewing. This is distinct from “Personal Data” (such as registration info), which is governed by our Privacy Policy. You retain all rights and ownership in your User Content. However, once content is posted it can be shared by other members and/or the group admin and (i) in accordance with section 7.4 below, you provide a licence to Chant to enable this feature and (ii) you warrant that you do and will comply with any applicable third-party terms, including those of your Supporters Group or the official Club/League. Chant does not claim any ownership rights in your User Content.

5.2 Prohibited Conduct: You agree that you will not use the App to submit or transmit any User Content or engage in any activity that:

(a) Is fraudulent, criminal, or unlawful;

(b) Is racist, homophobic, misogynistic, bigoted, or otherwise aggressive or hateful;

(d) Infringes or breaches the copyright, trademark, or intellectual property rights of any third party;

(e) Contains viruses, malware, or any code intended to damage or expropriate any system or data;

(f) Reverse engineer, decompile, disassemble, decipher, or otherwise attempt to derive the source code or underlying algorithms of the App or any related technology that is not open source;

(g) Use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor the App or any portion of the App without Chant’s express written consent;

(h) Use the App for any commercial purpose not expressly permitted by these Terms, including but not limited to spamming users or soliciting members for third-party services.

5.3 Moderation: Supporters Group Admins and Chant reserve the right to remove any User Content and suspend any user who violates these standards without notice. While some chat channels are private to a Group, you acknowledge that content posted there is accessible to Group Admins and Chant for moderation and safety purposes.

Blocking and Reporting: The App provides a feature for users to block any other user and/or report content; such blocked content will be hidden from the reporting user immediately.

6. CONTESTS, SWEEPSTAKES, AND GAMBLING PROHIBITION

6.1 No Illegal Gambling: You agree that you will not use the App to conduct any form of illegal gambling, sports betting, bookmaking, or unlicensed wagering.

6.2 Compliance with Laws: If you (as a Supporters Group or User) choose to run a sweepstakes, contest, prediction game, raffle, or similar promotion (“Promotion”) via the App, you represent and warrant that:

(a) You are the sole sponsor of the Promotion;

(b) The Promotion complies with all applicable federal, state, and local laws in the jurisdictions where your entrants reside (including but not limited to registration and bonding requirements);

(c) You will not require a purchase or monetary donation to enter a game of chance (unless you are a qualified non-profit organization in strict compliance with local charitable gaming laws);

(d) You will provide an alternative method of entry (AMOE) where required by law;

(e) If a third party sponsor or partner runs a Promotion via the App, you represent and warrant that you will comply with the terms and conditions of entry as stated by that third party sponsor of such Promotion; and

(f) No Purchase Necessary: If a Supporters Group offers ‘additional entries’ in exchange for a donation or purchase, the Group represents and warrants that a “No Purchase Necessary” free entry method is available to all users and that the promotion complies with all local ‘Alternative Method of Entry’ (AMOE) laws.

6.3 Skill-Based Games: For any prediction games or fantasy-style contests where an entry fee is paid, you warrant that such games are “games of skill” under the laws of your jurisdiction and do not constitute gambling.

6.4 Chant’s Disclaimer: You acknowledge that Chant and the relevant App Store Operators (such as Apple Inc. and Google LLC) are not sponsors of, or responsible for, any Promotions conducted on the App. Chant provides the platform tools “as is” and makes no representation that your use of them for contests is legal in your specific jurisdiction. You bear full responsibility for the legality of your Promotions.

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Definition: For purposes of these Terms, “Intellectual Property Rights” means all patent rights, copyright rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals, and extensions thereof, under the laws of any state, country, territory, or other jurisdiction.

7.2 Chant IP: As between you and us, we are the sole and exclusive owner of all Intellectual Property Rights in the Chant App and platform. All such rights are reserved.

7.3 Club and League IP: The App displays names, logos, and data related to sports leagues, clubs, and players. These are used strictly for identification and descriptive purposes (Nominative Fair Use) to provide real-time stats, standings, and news. Chant is not affiliated with, endorsed by, or sponsored by these leagues or clubs unless explicitly stated.

7.4 User License: When you submit User Content to the App, you grant the Supporters Group and Chant a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, sub-licensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content for the purpose of operating the Supporters Group and the App.

7.5 License to You: Subject to your compliance with these Terms, Chant grants the Supporter Group and you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the App on a mobile device that you own or control, solely for your personal, non-commercial use (or for the internal business purpose of managing a Supporters Group). This license shall automatically terminate upon any termination of your account or these Terms.

7.6 Copyright Complaints (DMCA): If you believe that content on the App violates your copyright, please send a notice to our Copyright Agent at:

7.7 Sponsor Content IP: The App displays Sponsor Content, including trademarks and logos. The Intellectual Property Rights for Sponsor Content belong to the respective third-party Sponsor. Your use of the App does not grant you any license to use or reproduce any Sponsor Content without the Sponsor’s express written permission.

8. DATA PROTECTION, CONFIDENTIALITY, AND GLOBAL COMPLIANCE

8.1 Privacy Policy: We process information about you in accordance with our Privacy Policy. By using the App, you consent to such processing.

8.2 GDPR & UK Compliance: If the Supporters Group is located in the EEA, UK, or Switzerland, the Supporters Group acts as the Data Controller and Chant acts as the Data Processor.

8.3 Data Processing Agreement (DPA): If you are a Supporters Group Leader collecting data from members in the EEA, UK, or Switzerland, you agree to the Chant Data Processing Agreement (DPA), which is incorporated by reference into these Terms.

8.4 Confidentiality:

By You: You agree not to disclose any non-public, proprietary information of Chant (including beta features, technical specifications, or business plans) to any third party without Chant’s prior written consent. Notwithstanding the following, we will provide you with an approved Chant logo/App icon for use by the Supporters Group admin within the App.
By Chant: Chant agrees to maintain the confidentiality of any non-public business data uploaded by a Supporters Group (“Group Data”), except as required to provide the Service, comply with law, or as anonymized/aggregated data.

9. AI INTEGRATION

Al Features: The Service integrates third-party artificial intelligence tools (“Al Services”) to assist in content generation, translation, and data analysis.

Roles:

Chant’s Role: Chant acts as a “Deployer” (as defined under applicable Al regulations, including the EU AI Act) by integrating these third-party models into the App to provide functionality to you. Chant is not the “Provider” or developer of the underlying foundation models.
Your Role: When you or a Supporters Group Admin utilizes these Al Services to generate content (e.g., drafting news posts, creating images, or summarizing chats), you acknowledge that you act as the “Deployer” of that specific output. You are responsible for reviewing all Al-generated content for accuracy, bias, and compliance with these Terms before publishing it to your community.

Accuracy Disclaimer: You acknowledge that Al Services are probabilistic and may produce inaccurate, misleading, or offensive results (“Hallucinations”). You should not rely on Al outputs for medical, legal, or financial advice.

No Automated Decision Making: Chant does not utilize Al for fully automated decision-making that produces legal effects concerning you (e.g., banning users) without human review.

10. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE APP.

WE DO NOT ASSUME ANY LIABILITY OR RESPONSIBILITY FOR:

(A) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT;

(B) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO THE APP OR ATTENDANCE AT SUPPORTER GROUP EVENTS;

(D) ANY INTERRUPTION OF TRANSMISSION TO OR FROM THE APP;

(E) ANY TRANSACTIONS OR DISPUTES BETWEEN YOU AND A SUPPORTERS GROUP;

(F) ANY RELIANCE OR HARM RESULTING FROM YOUR INTERACTION WITH SPONSOR CONTENT OR THE PRODUCTS/SERVICES OFFERED BY SPONSORS.

General Cap: IN NO EVENT SHALL CHANT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER. IF WE ARE HELD LIABLE TO YOU IN A COURT OF COMPETENT JURISDICTION, IN NO EVENT WILL OUR LIABILITY EXCEED THE FEES PAID BY YOU TO CHANT IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED FIFTY DOLLARS (US$150.00), WHICHEVER IS GREATER.

Data Protection Supercap: NOTWITHSTANDING THE FOREGOING, CHANT’S TOTAL AGGREGATE LIABILITY FOR CLAIMS ARISING EXCLUSIVELY FROM A BREACH OF OUR DATA PROTECTION OBLIGATIONS (INCLUDING A PERSONAL DATA BREACH) SHALL BE LIMITED TO THE GREATER OF: (A) FIVE THOUSAND DOLLARS (US$5,000.00); OR (B) THREE TIMES (3X) THE FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE BREACH.

Consumer Rights Exception: NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, OR FOR ANY OTHER LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW (SUCH AS THE UK CONSUMER RIGHTS ACT 2015 OR EQUIVALENT EU CONSUMER LAWS).

11. INDEMNIFICATION

Indemnification by You: You (the Authorized User) agree to indemnify and hold harmless both Chant (as the Platform provider) and the Supporters Group (as the Community administrator) from and against any and all losses, expenses, damages, costs, and expenses (including attorneys’ fees) resulting from: (a) your use of the App; (b) your violation of these Terms; (c) your violation of any third-party right, including Intellectual Property Rights or privacy rights (e.g., uploading a trademarked logo without permission); (d) any claim arising from a Promotion, contest, or sweepstakes you conduct via the App; or (e) any breach of your confidentiality obligations under these Terms. If you are using the App on behalf of a Supporters Group (e.g., as an Administrator), you agree that this indemnification obligation also applies to the Supporters Group entity.

Indemnification by Chant: Chant agrees to indemnify and hold you harmless from and against any third-party claim alleging that your authorized use of the App platform (excluding User Content or Third Party IP) infringes such third party’s Intellectual Property Rights. For clarity, Chant shall have no obligation to indemnify you for any claim arising from your use of the App in a manner that is expressly prohibited or unauthorized by these Terms.

Procedure & Control of Defense: The party seeking indemnification must promptly notify the indemnifying party in writing of the claim. However, Chant reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You shall not settle any matter without the prior written consent of Chant.

12. GOVERNING LAW

These Terms and any access to or use of the App will be governed by the laws of the state of Georgia, excluding its conflict of law provisions.

Proviso for International Consumers: If you are a consumer resident in the UK or EU, you may also benefit from mandatory provisions of the law of the country in which you are resident, and nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law.

13. DISPUTE RESOLUTION AND ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

Binding Arbitration: Any dispute or claim arising in any way from your use of the App or these Terms will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act governs the interpretation and enforcement of this provision.

Class Action Waiver: We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial.

Arbitration Location: The arbitration will be conducted in Fulton County, Georgia, unless we agree otherwise.

INTERNATIONAL CARVE-OUT: THIS ARBITRATION AGREEMENT APPLIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF THE LAWS OF YOUR COUNTRY OF RESIDENCE (E.G., THE UNITED KINGDOM, CANADA, OR AN EU MEMBER STATE) PROHIBIT MANDATORY ARBITRATION FOR CONSUMER DISPUTES, THEN ANY DISPUTES SHALL BE RESOLVED IN THE COMPETENT COURTS OF YOUR COUNTRY OF RESIDENCE.

14. GENERAL PROVISIONS

14.1 Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without Chant’s prior written consent. Chant may freely assign these Terms, including to an acquirer of its business or assets.

14.2 Severability: If any provision of these Terms is held to be invalid or unenforceable, such provision will be struck and the remaining provisions will remain in full force.

14.3 Compliance with Laws: You agree to comply with all applicable laws, regulations, and ordinances in your use of the App, including but not limited to export control laws, data protection laws, and anti-corruption/anti-bribery laws (such as the U.S. Foreign Corrupt Practices Act and the UK Bribery Act).

14.4 Language: The parties have expressly requested that these Terms and all related documents be drawn up in the English language. Les parties ont expressément exigé que les présentes modalités et tous les documents connexes soient rédigés en anglais.

14.5 Entire Agreement: These Terms, together with the Privacy Policy and the Data Processing Agreement (if applicable), constitute the entire agreement between you and Chant regarding the use of the App and supersede any prior agreements between you and Chant relating to your use of the App.